Frequently Asked Questions

 

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Q: Can I speak with a real engineer about my project?
A: Yes. Call us at (715) 894-6222. We have engineering support staff available from 8AM to 10PM Central Time.

Q: I have a large CAD file I want to email to you. How big is too big to email?
A: Our inbound server has no file size limitations. We do recommend that files over 20 megabytes in size, when zipped, go through our FTP server. A free, permanent and private link can be attained by contacting [email protected].

Q: Where is the old web content?
A: Our website has undergone a formatting change effective 24 December 2025. Previous content has been deleted.

Q: Have a different question?
A: Send us an email or give us a call.